Check with seller Customer Support Specialist Englewood Cliffs

  • Location: Englewood Cliffs, New Jersey, United States



At LG, innovation is the foundation of everything we do. We make products and services that make lives better, easier and happier through increased functionality and fun. Put simply, we make “Life Good” – from home appliances, consumer electronics, vehicle components and mobile communications to business innovations in digital signage, air conditioning, solar and LED lighting.

We are currently seeking our newest innovator to join our dynamic team as a Customer Support Specialist (Temp) on the HA VMI OM Team!


Responsibilities

Oversee order process from multiple systems to handle high volume of requests with ease and the ability to address customer questions efficiently and accurately
Create and deliver reports
Work with Product Supply Inventory team on plan to fulfill orders
Provide alternatives to resolve customer needs quickly while analyzing the root causes and implementing process improvements
Provide guidance as needed to call center associates
Manage order fulfillment process
Root cause reschedules
Communicate with external and internal stakeholders to resolve ad hoc request
Manage and upkeep customer shipment details and models

Qualifications

Bachelors degree
3 years experience in supply chain order management

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