Check with seller Customer Support Advocate Westlake, TX 76262 Westlake

  • Location: Westlake, Texas, United States

Do you enjoy helping others? Are you the “go to person” at work or in your community? Would your friends and family describe you as friendly and inventive? We really should talk...

The Skills You Bring
Caring about the well-being of customers and associates is at our core, and we want to talk to people who share our passion. Yes, we are in financial services, but not in the competitive and old-fashioned way you might be thinking. At Fidelity, customer service is our top priority. We will teach you the industry but your unwavering dedication to customers and colleagues comes naturally.

The Expertise We’re Looking For
• Relationship building skills
• Dedication to providing excellent customer service
• Experience in service, healthcare, or hospitality in people facing industries are strongly preferred.

This is a full time hourly position that offers the opportunity for overtime based on the business needs and your availability

The Purpose of Your Role
You bring your passion, we’ll invest in you. We offer an industry-leading, paid development program that will prepare you to engage with customers while obtaining your Series 7 and 63 licenses where you will learn all about the financial services industry products. These inbound phone calls and interactions can range from something as simple as an account balance inquiry to the complexity of helping inform difficult financial decisions, but your mission remains the same: help customers feel more confident, make clearer decisions, and achieve their own financial dreams.

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