Check with seller Customer Success - E-commerce Specialist Las Vegas

  • Location: Las Vegas, Nevada, United States

SEO Pros puts local independent pet retailers online. But we offer much more than just a website, we offer the complete digital foundation that the retailer needs to be successful in this day and age. Our platform gives pet supply store owners the industry specific tools that they need to manage their website, digital operations, and online shopping.

We are looking for a team member that will help onboard, coach, and consult with our e-commerce clients. Your goal will be to help our retailers be so successful on e-commerce that it becomes a sizable portion of their business. This would include advising clients on how to drive more traffic to their website, build campaigns to convert shoppers into buyers, and how to get the most out of our platform.

You will receive training on E-Commerce best practices from an experienced professional who has helped grow e-commerce stores from $0/month to millions of dollars in revenue.

Experience Required

1+ year(s) of e-commerce management using Woocommerce, Magento, Shopify, or a similar online shopping platform.
2+ years of supporting customers
Basic understanding of Organic, Paid, & Social traffic creation & conversion.
Product data and feed management
Responsibilities & Skills

Entrepreneurial mindset that is constantly seeking creative improvements and new areas of growth
Effectively communicate the benefits of our platform to customers via phone, email and live web demos.
Represent SEO Pros as the gold standard with exceptional customer service, accuracy and enthusiasm
High degree of energy -- you love to hustle
Ability to stay organized and multitask when faced with numerous projects that require immediate attention
Patience and clarity when speaking to customers who aren't tech savvy
Interest in helping business owners better use technology
Interest in being part of a team and working in a collaborative culture
Desire to support local independent retailers with a focus on helping them beat Amazon, Chewy, Petco & Petsmart at their own game.

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