Check with seller Customer Service/Warehouse Manager Glendale Heights

  • Location: Glendale Heights, Illinois, United States

The Global Furniture Group, a leading North American provider of furniture solutions, has an immediate opportunity for a Customer Service + Warehouse Manager in our Glendale Heights, IL location (24,000 sq. ft). This candidate will be primarily responsible for leading the distribution center as a General Manager.

Global offers an incredible range of furniture products designed for the workplace, hospitality, education + healthcare markets, delivering exceptional value and quality to its network of dealers, designers and customers.

Our General Managers lead a staff of more than a dozen individuals and oversee areas of responsibility that include several key areas of our business:

Customer Service – management of staff in Customer Care department.
Warehouse Operations – management of Warehouse staff and inventory control.
Vendor Relations – maintaining positive relationships with customers and logistics vendors.
Additional Responsibilities

Overall client service, financial and operational responsibility.
Inventory Control / Manage inventory levels in accordance with sales demand.
Monitor warehouse team to include all inventory movement and weekly product cycle counts.
Train, coach, develop, and encourage local customer care team.
Evaluate/oversee all local vendor relationships for overall best value.
Collaborate with local sales team to create best possible customer experience.
Some Human Resources responsibilities.

Minimum of 7+ years of related experience
Self-motivated, goal oriented and enthusiastic presence in a team environment
Demonstrated Warehouse and Customer Service Management experience
Willing to travel when necessary
Strong computer and technical skills
Excellent written and verbal communication skills
Bachelor's degree from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience or military experience.

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