Check with seller Customer Services - Visa Application Center - Great Job Opportunity for New College Gratuates! Seattle

  • Location: Seattle, Washington, United States



Customer Service and Enrollment Officer - PT for 3 months
ROLE AND RESPONSIBILITIES
Working directly with high-end, high-value customers to assist with completion of visa applications, processing of documents, and certification of documents
Capture of biometrics (fingerprints and facial) on behalf of UK government
Assisting with time-bound visa applicants, including Priority and Super Priority Visas
Processing applications and data entry in the customized VFS software, including digitalization of documents.
Dispatch of some applications for delivery to the UK Consulate
Scanning and uploading of documentation
Trouble shooting IT issues with the help of the remote IT Service Desk, as needed
Tracking of passports
Handling customer queries in person, by email and on the telephone
Fee collection and cash handling
The above list is not exhaustive, and other duties may be required from time to time in line with business requirements.
Reports directly to Premium Service Application Centre Deputy Manager
Key skills include customer service for high-end clients, high-speed and high-quality data entry, and IT familiarity with software programs, as well as interest in international travel processes, efficiency and attention to detail, and an interest in growing internally within a large international organization.

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