Check with seller Customer Service Supervisor Covington

  • Location: Covington, Georgia, United States



Opportunity:

Great opportunity for a highly motivated Customer Service Supervisor in a telecommunications call center environment. This role will support call center operations management across our family of wireless brands.

Company:

Locally owned and operated, Pure Talk USA, Locus Telecommunications, Life Wireless and Telrite are admired and growing companies providing affordable wireless services to a broad customer spectrum utilizing the nation’s largest GSM networks. We offer a competitive compensation and benefits package, great work-life balance and a unique work environment in our Covington, Georgia headquarters.

Responsibility Highlights

Supervise a team of call center CSR’s.
Direct day to day associate activities.
Monitor and grow sales.
Continually raise the customer service bar.
Resolve escalated service issues.
Improve call handling and metrics.
Take great care of associates and customers.
Train and hold associate’s accountable to high standards.
Maintain strict compliance standards.

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