Check with seller Customer Service Representative Alpharetta

  • Location: Alpharetta, Georgia, United States


Requisition ID: 2358

Job Title: Customer Service Representative

Job Country: United States (US)

Here at Avanos Medical, we passionately believe in three things:

Making a difference in our products, services and offers, never ceasing to fight for groundbreaking solutions in everything we do;
Making a difference in how we work and collaborate, constantly nurturing our nimble culture of innovation;
Having an impact on the healthcare challenges we all face, and the lives of people and communities around the world.
At Avanos you will find an environment that strives to be independent and different, one that supports and inspires you to excel and to help change what medical devices can deliver, now and in the future.

Avanos is a medical device company focused on delivering clinically superior breakthrough solutions that will help patients get back to the things that matter. We are committed to creating the next generation of innovative healthcare solutions which will address our most important healthcare needs, such as reducing the use of opioids while helping patients move from surgery to recovery. Headquartered in Alpharetta, Georgia, we develop, manufacture and market recognized brands in more than 90 countries. Avanos Medical is traded on the New York Stock Exchange under the ticker symbol AVNS. For more information, visit www.avanos.com .
The role

Provide Best in Class Customer Service to both internal and external customers through exceptional communication (written and verbal) skills. A Customer Service Representative’s (CSR) primary responsibility include answering inbound calls resulting in Order Entry, Order Management and serving as the first tier of support for product and technical questions. Additionally, the CSR assists with Order Fulfillment issues including order and shipping errors. The CSR brings an action to customers’ needs by following established guidelines and standard work practices. The CSR provides back-up support to inquires received via email. Reports to Customer Service Lead.

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