Check with seller Customer Service Representative Tucson

  • Location: Tucson, Arizona, United States



We are looking for work at home customer service agents based at Tucson, AZ

Responsibilities:
Answer inbound calls and greet customers with energy and enthusiasm.
Build lasting relationships with clients, customers, and other call center team members based on trust and reliability.
Understand and strive to meet or exceed call center metrics while providing excellent and consistent customer service.
Meet department productivity and quality standards.
Strive for first call resolution and take true ownership of customer needs and issues.
Communicate and follow instructions for one call customer resolution.
Deliver amazing customer service through effective and timely resolution of various customer inquiries and concerns.
Take an active role in educating customers about our client's products and services.
Requirements:
Experience in customer service experience in a transaction-based environment such as a call center or retail location, demonstrating the ability to be empathetic and compassionate is preferred.
Must have the ability to work independently and in a team environment.
Problem-solving skills.
Ability to maintain accuracy and production standards.
You have the flexibility to work any shift, including nights and especially weekends.
To be considered for a Work At Home (WAH) position, the following criteria is required:
A dedicated workspace that is located within your own residence that is quiet, a place you will not be disturbed and where there are no noises from your surroundings.
Applicants must supply and support their own computer hardware, software, and internet as follows:
PC Requirements:
Laptop or Desktop (MAC is not permitted).
OS: Windows 10.
CPU: Minimum Dual-core 1.5 GHz or Intel I class or AMD Phenom X2 class or better.
RAM: 4 GB +.
Hard Drive: 20 GB or more of available space.
A minimum of one USB port.
Ethernet Port.

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