Check with seller Customer Service Representative Huron

  • Location: Huron, Ohio, United States



M2 Media Group is a fast-growing Inc. 500 company and leader in the youth fundraising market. The company is a licensed vendor of Girl Scouts of the USA and provides services and support to run Product Programs which raise funds for Girl Scout Councils and their troops through its American Publishers division.

The company is seeking smart and energetic candidates to provide phone and email support to customers, participants, and volunteers who participate in the Girl Scout Product Programs during our peak fall-to-spring season. Work-from-home and in-office opportunities are available!

Responsibilities

Respond to and resolve customer inquiries via phone and/or email
Troubleshoot and explain basic site functions to assist participants and volunteers
Escalate inquiries/issues as needed
Access and utilize company websites and programs to support customer inquiries
Basic operational duties such as minor data entry and record keeping
Provide assistance and take direction from the department supervisors
Qualifications

High School diploma
Proficiency in Microsoft programs such as Word and Excel
Intermediate understanding of website functionality and basic computer skills, including typing
Superior phone and customer service skills/etiquette
Excellent verbal, written, listening, and interpersonal skills
Compensation and Bonus Details:

Positions available are temporary, part-time. Daytime/Evening shifts available. As the season progresses, opportunity for increased hours and overtime will be available and encouraged during our peak operating weeks.

$10.25 hourly pay. Opportunity to qualify for additional $0.50 bonus per-hour worked if employee maintains good employment standing through the end of the season. Additional details will be provided during the interview/hiring process.

Job Types: Part-time, Temporary

Benefits:

Employee Discount
Schedule:

Day shift
Monday to Friday
Night Shift
Overtime
Weekends

Contact seller Share

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