Check with seller Customer Service Representative Conshohocken

  • Location: Conshohocken, Pennsylvania, United States



Customer Service Representative (Full Time) – Operations Associate, Entry Level

We are seeking a Customer Service Representative to support our growing company. As a Customer Service Representative, your time will be spent handling customer inquiries, quality checks and a variety of other administrative functions as necessary. The ideal candidate for this position is dependable, self-motivated, diligent and hardworking.

Responsibilities

Listening to recorded phone calls for our customers.
Answering incoming phone calls to our customer service line.
Providing Live Chat support for customers.
Working on other administrative areas such as following up on pending accounts, database cleanup and special projects as they arise.
Qualifications

Excellent organizational skills with meticulous attention to detail
Excellent communication skills both verbal and written
Experience handling billing and customer refunds
Ability to work in a busy team environment
Ability to think strategically, making sound decisions under minimal supervision
Knowledge of Microsoft Office Suite

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