Check with seller Customer Service Representative Bensalem

  • Location: Bensalem, Pennsylvania, United States



Our growing business is looking for a skilled problem solver to join our team as a Customer Service Rep. We need an enthusiastic individual who can listen to customer service issues and then offer a unique and innovative solution to each problem. The successful candidate for this role will have a strong command of the company’s customer service policies and be well-trained in product knowledge that can be critical for offering quick and accurate assistance to customers.

Responsibilities:

**- Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns
- Reply to emails, social media or connecting the consumer to the proper department

- Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller

- Update customer information in the customer service database during and after each call

- Schedule appointments and creating an optimal route for technicians

- Strongly represent and promote our brand

- Help with billing issues

- Assist management team with ongoing tasks

- Bilingual is a plus

Requirements:

- No prior experience is required. We will provide all the training necessary.

- Ability to work independently and prioritize responsibilities

- Must be reliable

- Must be people-friendly

- Knowledge of Microsoft Office

- Must be able to read, write, and speak English, as well as possess good verbal and communications skills

- Permission to work in USA

- Due to Healthcare Industry regulations every Medihill employee required to pass Background Checks and Drug Test before starting date and on the regular basis.

Job Type: Full-time

Salary: $12.00 to $14.00 /hour

Location:

Bensalem, PA 19020 (Required)
Additional Compensation:

Bonuses
Work Location:

One location
Benefits:

Dental insurance
Paid time off
Flexible schedule
Communication method(s) used:

Email
Phone
Chat
This Job Is:

A job for which military experienced candidates are encouraged to apply
Open to applicants under 18 years old, provided it is legally allowed for the job and location
Open to applicants who do not have a high school diploma/GED
A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
A good job for someone just entering the workforce or returning to the workforce with limited experience and education
A job for which all ages, including older job seekers, are encouraged to apply
Open to applicants who do not have a college diploma
A job for which people with disabilities are encouraged to apply

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