Check with seller Customer Service Representative Wilmington

  • Location: Wilmington, Delaware, United States

A. Duie Pyle, INC. - Wilmington, DE
Medio tiempo

Position Description:

Customer Service is the main point of contact for all Customer needs. CSRs predominantly interact with Customers (both internal and external) via phone, fax and e-mail to provide information in response to inquiries, to resolve issues, and to handle requests.

CSRs must be knowledgeable in all facets of our company to provide World Class Service to our Customers. They interact with people from every department, and it’s critical for them to know where to direct a Customer when the need arises. CSRs must handle multiple tasks / assignments at once, be adaptable to change, be flexible to meet business needs, retain a significant amount of information, work well within a team as well as independently and be committed to continuous improvement.

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