Check with seller Customer Service Representative Pomona, CA Pomona

  • Location: Pomona, California, United States

Customer Service Representative Openings!
OfficeTeam has an excellent career opportunity for an articulate, highly-skilled Customer Service Representative in the growing banking industry. Do you love building solid customer relationships? Then this position may be for you. This position is based in a dynamic, rapidly-changing call center.
How you will make an impact
• Receiving and placing telephone calls
• Performs full service banking transactions in compliance with legal requirements and bank policies and procedures
• Provides accurate, friendly customer service in a timely fashion
• Performs functions including handling cash and other daily transactions.
• Achieves sales and referral goals by actively cross-selling and referring customers to proper bank staff for additional bank products, services and sales campaigns
• Maintains currency and coin under prescribed limits
• Adheres to bank security policies and maintains confidentiality of bank records and client information• Experience processing complex transactions and performing extensive research to resolve complex customer inquiries
• Excellent verbal, written, and social communication skills
• Ability to interact effectively with internal and external partners and clients/customers
• Advanced Microsoft Office skills
• Ability to navigate multiple computer systems, applications, and utilize search tools to find information

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