Check with seller Customer Service Logistics Professional Township of Warren

  • Location: Township of Warren, New Jersey, United States

This role is responsible to process Trade Customer Orders; support CPFR and Transportation to drive for supply chain efficiencies; and collaborate with trade and internal customers to attain agreed upon objectives.
This role will provide YOU the opportunity to lead key activities to progress YOUR career. These responsibilities include some of the following:

Process trade customer orders while ensuring compliance with GSK’s policies and procedures and attaining agreed upon corporate objectives.
Manage and support internal/external customer order-to-cash relationships
Manage customer refusals and returns.
Interpret carrier capabilities, lead time cycles and customer receiving practices to deliver goods as efficiently as possible while meeting customer and GSK on time delivery metrics.
Prepare and analyze logistic related customer scorecard metrics and participate in scorecard presentations with customer as required.
Communicating inventory constraints and surpluses to trade customer.
Report and validate data to support customer service and transportation activities and support GSK KPI’s and customer scorecard requirements.
Provide support to reconcile penalties, OS&D and unsaleable related deductions.
Coordinate with CPFR Analysts and CPFR/Customer Service Management to execute to the agreed upon inventory allocation quantities for stock constrained items.
Provide direction to the DPC and Supply Chain for deployment of promotional inventory.

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