Check with seller Customer Service Lead The Colony

  • Location: The Colony, Texas, United States



Our goal is to be the best retailer in USA in the eyes of our customers, associates, and business partners.

We would love to have you join the Scheels team!

Overview: Full Time
$16.00 - $18.00/Hr

The Customer Service Lead position is responsible for customer service operations and projects. They are also committing to a professional, team environment and being able to quickly process accurate and efficient sales transactions. This position will provide world class customer service by greeting and thanking customers as well as responding to their requests.

What it takes to be a Scheels Expert:
Customer Service

Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine “Thank you”
Culture

Approach daily tasks, projects and follow-up communication with energy and sense of urgency
Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact
Arrive to work and meetings 10 minutes early
Servant Leadership

Genuine interest and action in helping others before yourself, regardless of recognition or reward
Teach-ability

Consistent eagerness to listen, learn, apply knowledge and accept critical feedback
Ability to adapt to a changing work environment
Ability to apply concepts of basic math, grammar, punctuation and spelling

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