Check with seller Customer Service Analyst II Alpharetta

  • Location: Alpharetta, Georgia, United States



Requisition ID: 2022

Job Title: Customer Service Analyst II

Job Country: United States (US)

Here at Avanos Medical, we passionately believe in three things:

Making a difference in our products, services and offers, never ceasing to fight for groundbreaking solutions in everything we do;
Making a difference in how we work and collaborate, constantly nurturing our nimble culture of innovation;
Having an impact on the healthcare challenges we all face, and the lives of people and communities around the world.
At Avanos you will find an environment that strives to be independent and different, one that supports and inspires you to excel and to help change what medical devices can deliver, now and in the future.
Avanos is a medical device company focused on delivering clinically superior breakthrough solutions that will help patients get back to the things that matter. We are committed to creating the next generation of innovative healthcare solutions which will address our most important healthcare needs, such as reducing the use of opioids while helping patients move from surgery to recovery. Headquartered in Alpharetta, Georgia, we develop, manufacture and market recognized brands in more than 90 countries. Avanos Medical is traded on the New York Stock Exchange under the ticker symbol AVNS. For more information, visit www.avanos.com .
The role

Provide best in class customer service to both internal and external customers through a holistic understanding of the customers’ needs and interest and by using their extensive knowledge and experience to identify and implement customer-focused solutions to improve Avanos Medical Results. A Customer Service Specialist’s (CSS) primary responsibilities include providing specialized order management and supply chain/logistics expertise to strengthen relationships with key strategic accounts, drive efficiencies, and improve overall business results. Additionally, this role requires intermediate data management and analytical skills, problem solving, independent thinking, extensive systems/supply chain knowledge, product knowledge, strong communication skills (written and verbal), as well as the ability to support our internal Sales organization through solution-based selling.

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