Check with seller Bilingual (Spanish) Retail Banker - Tyler SE Loop 323 Tyler, TX Tyler

  • Location: Tyler, Texas, United States

The Retail Banker II - Bilingual is responsible for the growth of consumer and business customer relationships, while delivering the Woodforest Experience to every customer, every day, every time.

Key Responsibilities:

Achieve individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to the customer.
Must be a “Keeper of the Woodforest Culture” and possess the ability to create energy around Retail objectives and initiatives.

Enhance customer experience and the reputation of the Bank by warmly and sincerely greeting, engaging, and developing relationships with customers, community members, and retail partners.

Embrace a technology driven customer experience.

Ability to explain complex solutions in a simple to understand way.

Demonstrate flexibility to perform all other duties as assigned.

Other Responsibilities:

Exhibit operational excellence through diligent adherence to policies and procedures.

Practice branch security procedures and protect customer confidentiality and privacy.

Perform branch servicing duties such as paying and receiving, cash and vault balancing, ordering cash, cards, reports, audits, control checks, maintaining and servicing automated teller machines, as well as cleaning work areas.

Open and perform account maintenance on depository accounts and loans.

Demonstrate ownership in the resolution of customer inquiries and/or concerns at the frontline or by appropriately engaging with internal resources.

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