Check with seller (IAM) SYSTEMS ENGINEER Job in Charlotte Charlotte

  • Location: Charlotte, North Carolina, United States

(IAM) SYSTEMS ENGINEER at Metro Systems, Inc.
Charlotte, NC 28217

Metro Systems is looking for an Identity and Access Management Systems Engineer for a Fortune 100 client in Charlotte, NC. The Identity Management Systems Engineer leads in the planning, design, development, implementation, and execution of innovative application and platform solutions related to security, service delivery, datacenter and service desk management, OSS, and BSS systems, including Identity Management (IDM). Drives identification and adoption of best in class operational practices and procedures across a multidimensional, high complexity back office space for business as usual tasks, deployment, incident management, monitoring and detection, capacity planning, forecasting, resiliency, hardening, and DR/HA. Designs and establishes corporate operational playbooks, standard operating procedures, develops and implements platform enhancements and makes recommendations for improvements. Leads implementation of approved application and data center architecture and designs and security solutions. Leader in staff development efforts.

Actively and consistently support all efforts to simplify and enhance the customer experience.

Responsibilities include: developing IDM configurations and code, designing, deploying, managing, and ensuring stability of the application and platform ecosystem and related back office infrastructure and data centers to provide network security, high availability, fault tolerance, and scalability to effectively and efficiently support mission critical business systems.
Demonstrates a high level of competence in IT operations, application monitoring, deployment and configuration management, availability and performance optimization, capacity management and forecasting, cloud computing, datacenter operations troubleshooting critical issues, and coordination of implementation.
Represents the Engineering Department working closely with Architects and Engineers in designing, modeling, and implementing new technologies.
Become a trusted partner of our engineering team through the delivery of excellent customer service and knowledge that will allow our business to grow.
Troubleshoots and resolves major APO and system issues.

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