Check with seller Field Service Engineer Denver

  • Location: Denver, Colorado, United States

Maintain cleanliness of laboratory and equipment as needed
Assist with kit assembly when needed
Receive, QC and prepare instruments for shipment
Verify proper functioning of instruments
Verify proper functioning of test kit systems on instruments
Write test files using different software systems
Provide technical assistance to customers for hardware, software, and reagents via telephone and in-person communication
Recognize and communicate product issues, complaints, improvements, and resolutions
Document call contacts and assist with technical training of customers
Install diagnostics instruments into customer laboratories
Test reagents in customer laboratories on new and existing diagnostics instrumentation
Train customers
Provide on-site troubleshooting, repair and preventative maintenance

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