Check with seller Field Service Engineer, Southeast Region Athens

  • Location: Athens, Georgia, United States


Date Posted:

2020-06-22-07:00
Country:

United States of America
Location:

CAG01: CTD-Athens, GA 700 Olympic Drive, Athens, GA, 30601 USA
Carrier is a leading provider of HVAC, refrigeration, fire, security, and building automation technologies. These high-technology products and services enable modern life by delivering efficiency, safety, and security across several platforms!

As a member of the North America Field Service Engineering team you will work with the Carrier Transicold Dealer Network and end-user customers to develop/preserve strong customer relationships and gain meaningful insights that will allow for value expansion opportunities. You will lead and facilitate product and application technical support, training and service solutions across a multi-state territory, and will drive organizational awareness by capturing and sharing knowledge gained during the issue resolution process!

Responsibilities include:
Utilize predictive tools and technologies to proactively diagnose customer’s service needs
Act as technical expert of transport refrigeration systems and application practices
Engage with customers regarding their overall service and support needs as well as discussion of Carrier Transicold’s service/product offerings
Proactively evaluate circumstances and drive resolution of issues
Actively work to find solutions to challenging issues that support business directives and satisfy customer's needs

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