Check with seller Field Service Commissioning Engineer Southfield

  • Location: Southfield, Michigan, United States


Summary: Plans and coordinates activities concerned with installing equipment, investigating and resolving customer reports of technical problems with equipment, and eliminating future operational or service difficulties by performing the following duties.

POSITION DUTIES:

Commissions, calibrates and services new or modified equipment at customer's facility to ensure full functionality according to specifications.
Reviews performance reports and documentation from customers and field representatives, and inspects malfunctioning or damaged product to determine nature and scope of problem.
Analyzes review and inspection findings to determine source of problem, and recommends repair, replacement, or other corrective action.
Coordinates problem resolution with engineering, customer service, and other personnel to expedite repairs.
Provides on-site technical assistance to help troubleshoot and repair equipment.
Maintains records of performance reports and related documentation.
Analyzes reports of technical problems to determine trends affecting future design, production, service, and maintenance processes, and recommends modifications to eliminate future problems.
Provides a communication link between the customer and the company to help ensure that effective service is provided to the customer.
Develops and conducts training on the safe operations of the equipment and demonstrates skills to trainees, including both team members and customers.

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